Built for HHAexchange PAS agencies in Texas

Your attendants missed punches
last night. EVVPulse already
knows.
And already fixed it.

Unresolved EVV exceptions delay your billing, create payroll disputes, and put you at risk during HHSC surveys.

EVVPulse works with your existing HHAexchange reports. Upload two files each morning β€” EVVPulse contacts your attendants, resolves the issues, and hands your coordinator a clean action list. No new software to learn. No workflow changes.

94% EVV compliance rate Up from 71% in 30 days
2h → 4min Daily coordinator time Verified across 3 weeks of runs
0 Coordinator phone calls 119 attendants alerted · same morning
✓ RESOLVED → Manning (NO_PUNCH) before coordinator logged in
//
HOSPITALIZATION: Clark — immediate coordinator alert
//
GPS CONFIRMED → Dangerfield secondary address stored
//
VISIT OVERLAP FLAG → coordinator notified for review
//
RUN COMPLETE — 65 resolved · 0 coordinator calls · 9:31 AM
//
✓ RESOLVED → Manning (NO_PUNCH) before coordinator logged in
//
HOSPITALIZATION: Clark — immediate coordinator alert
//
GPS CONFIRMED → Dangerfield secondary address stored
//
VISIT OVERLAP FLAG → coordinator notified for review
//
RUN COMPLETE — 65 resolved · 0 coordinator calls · 9:31 AM

What your attendants receive

A clear text message.
A simple numbered reply.
Visit resolved.

Sample alert β€” missing clock-out
9:31 AM EVVPulse
Hi Maria, this is Sunrise Home Care. Your clock-OUT for Mrs. Johnson on Wed Apr 30 (7:45 AM – 12:00 PM) didn’t record. This visit can’t be billed without it.

Reply:
1 = I did clock out, app missed it
2 = I forgot to clock out
3 = App or phone issue
4 = Need help
Delivered 9:31 AM
2
Maria · 9:34 AM
Got it, Maria! Please share the actual end time so we can correct the record. Your coordinator has been notified.
Auto-reply · 9:34 AM
What just happened automatically
1
Visit identified from your HHAexchange report
EVVPulse read your Call Maintenance Report. No manual lookup needed.
2
Attendant contacted with the right message
GPS failures, FOB issues, and missed punches each get a different message with the right options.
3
Reply classified, coordinator notified
Maria replied "2" β€” AI classified it instantly. Coordinator gets one clean summary, not 100 texts.
4
Visit tracked until billing is safe
Every exception is tracked from detection to resolution. Nothing falls through. Record gets corrected before payroll closes.

What unresolved EVV exceptions actually cost

Every missed punch has
a dollar amount attached.

$800+

Per denied claim

An unverified visit that misses the correction window becomes a denial. At the average PAS visit rate, one denial wipes out weeks of margin.

2 hrs

Coordinator time β€” daily

Manually tracking down missed punches, calling attendants, correcting HHAexchange records. Every single morning.

High

HHSC survey exposure

Agencies without documented EVV monitoring processes are flagged for closer scrutiny. A corrective action plan costs far more than prevention.

Real

Attendant turnover

Pay disputes from unresolved EVV records are one of the top reasons home health aides leave. A corrected record is an attendant retained.

Eliminate payroll surprises

Fix EVV issues same day.
Not after payroll runs.

Most attendants are paid bi-weekly. By the time a missed punch shows up as a short paycheck, the visit is weeks old and impossible to prove. EVVPulse contacts attendants the same day β€” records corrected and documented before time ever goes into payroll.

01
No payday disputes
Records corrected the same day. Attendants paid for every visit they worked.
02
Attendants stay
Pay disputes are the #1 reason home health aides switch agencies. Remove the dispute, keep the attendant.
03
Clients keep their caregivers
When attendants leave over pay friction, clients lose caregivers they trust.
Without EVVPulse β€” payday week
Monday: attendant notices missing hours. Calls coordinator angry.
Tuesday: coordinator digs through HHAexchange. Misses other visits doing it.
Wednesday: payroll correction processed. Attendant still frustrated.
Next month: attendant leaves. Client calls asking what happened.
With EVVPulse β€” same scenario
Same day at 2:30 PM: EVVPulse texts the attendant. She replies "2". Record corrected before end of day. Payday is clean.

How it works

Works with your existing
HHAexchange reports.

No new software to install. No integration to set up. Upload the same two reports you already export from HHAexchange every morning.

STEP 01

Upload your HHAexchange reports

Visit Report + Call Maintenance Report. EVVPulse identifies both files automatically.

STEP 02

EVVPulse resolves 70–90% automatically

Contacts attendants, classifies replies, routes real problems. Three waves throughout the day.

STEP 03

Coordinator works a clean queue

Only genuine exceptions reach her. Every item has context and a recommended action.

01
Result: right message to the right attendant, every time

Every exception classified before a single text goes out

EVVPulse cross-references both reports to understand why each punch is missing. A GPS signal failure gets a different message than a genuine no-show. A FOB passcode issue gets a renewal notice, not a payroll warning.

10 exception types · no manual sorting
02
Result: structured data from every attendant, not guesswork

Numbered reply options eliminate confusion

Attendants reply 1, 2, 3, or 4. No open-ended texts to decode. For attendants who reply in their own words, AI classifies the reply automatically. Either way, your coordinator gets a clear recommended action, not a raw message to figure out.

Structured replies · AI fallback classification
03
Result: issues caught while attendants are still reachable

Three alert waves throughout the day

Wave 1 at 2:30 PM catches same-day clock-out issues while attendants are still active. Wave 2 at 9 PM is last chance before records freeze. Wave 3 at 9:30 AM handles overnight no-shows. Confirmed visits are never re-alerted.

Wave 1: 2:30 PM · Wave 2: 9:00 PM · Wave 3: 9:30 AM
04
Result: coordinator handles real problems, not noise

Urgent alerts go directly to your coordinator's phone

Hospitalizations and potential visit overlaps get an immediate coordinator text β€” because those can't wait. Everything else routes to the portal action queue. One summary SMS after each wave. Your coordinator's phone is for emergencies, not every reply.

Hospitalizations · visit overlap flags · immediate alerts

Every visit tracked to resolution

Every visit tracked until
it is billing-safe.

Most tools report problems. EVVPulse resolves them. Every exception is tracked from the moment it's detected until the visit is either confirmed and ready to bill, or escalated to your coordinator with a specific next step. Nothing falls through. Nothing fires twice.

  • Confirmed visits are never re-alerted
  • Every resolution timestamped for HHSC surveys
  • Coordinator sees a prioritized action list, not a flood of alerts
  • Full documented lifecycle from exception to billing
Visit lifecycle β€” exception to billing
Exception detectedFrom your HHA report
Attendant alertedSMS sent, awaiting reply
Reply receivedClassified, no re-alert
Coordinator verifiedHHAexchange corrected
Billing safeVisit ready to bill
Every visit. Documented. Billable.

What you get

Everything your coordinator
shouldn't have to do manually.

70–90% resolved without coordinator involvement

Automated attendant outreach

EVVPulse contacts every attendant with a missing or incorrect EVV record. Numbered reply options, AI classification, automatic routing.

Confirmed visits never re-alerted

Full visit tracking

Every exception tracked from detection to resolution. Once an attendant confirms, the system stops. No duplicate texts, no confusion.

One summary SMS per wave, not 100

Smart alert routing

Hospitalizations and visit overlaps get immediate coordinator texts. Everything else goes to the portal queue. Your coordinator's morning starts with a list, not a flood.

GPS issues auto-resolved over time

Location memory

When an attendant confirms a secondary location, EVVPulse stores it. That attendant-client pair never generates a GPS alert again.

Client welfare documented automatically

Automated welfare checks

Complete no-shows trigger an automated voice welfare check to the client. Logged, timestamped, and ready for HHSC surveys.

HHSC-ready documentation on demand

Compliance reports

Monthly PDF with attendant compliance scores, corrective action documentation, and full audit trail. Ready when a surveyor asks.

HHSC survey readiness

When a surveyor asks, you hand them documentation β€” not an explanation.

EVVPulse logs every alert sent, every reply received, every coordinator action taken β€” with timestamps. That is not a spreadsheet. That is evidence of systematic EVV compliance monitoring under 26 TAC §558.260.

  • Full audit log of every EVV compliance action
  • Timestamped attendant alert and reply history
  • Monthly PDF with attendant compliance scores
  • Corrective action documentation for escalated attendants
  • Welfare call logs for every no-show client

30 days · active Texas PAS agency · 120+ attendants

94%

EVV compliance rate — up from 71% in 30 days

Alerts sent3,847
Replies classified2,103
Welfare checks placed47
Coordinator hours saved~42 hrs
Audit log entries6,200+
"
"We went from two hours of manual EVV corrections every morning to uploading two files and letting EVVPulse handle it. Our coordinator starts her day with a clean action list instead of a phone full of unanswered calls."

Active EVVPulse agency · Dallas–Fort Worth, TX · 120+ attendants

Pricing

Simple pricing.
14 days free to prove it works.

Unlimited attendants · Unlimited runs · Cancel anytime

Growth

$199/mo

After founding tier fills

10 coordinator hours saved = paid for this month.


  • Everything in Founding tier
  • Priority support
  • Advanced compliance reporting
  • Multi-coordinator management

No contract · cancel anytime

Start free trial →

Standard

$299/mo

Open enrollment

One denied claim costs more than a full year.


  • Everything in Growth tier
  • API access
  • Custom report templates
  • Dedicated onboarding

No contract · cancel anytime

Start free trial →

Free 14-day trial

See every EVV issue you missed last week β€” on your actual data.

Send us your most recent Visit Report and Call Maintenance Report from HHAexchange. We run them through EVVPulse and show you exactly what would have been caught and resolved. 14 days of live access, no credit card required.

Your data is stored securely, never shared, and deleted within 30 days if you don't continue. A HIPAA Business Associate Agreement is signed before any data is processed.
No contract. No commitment. If we don't find issues your team missed, you don't pay.
HIPAA BAA INCLUDED· DATA NEVER SHARED· TEXAS PAS SPECIALISTS· BUILT BY A PAS OPERATOR